PROCESS
Our work is done one step at a time and is done to ensure that your project is completed up to required specifics in a timely manner within your financial expectations. Each project has a designated account manager who possesses the expertise in web design, programming, and best-of-breed project management protocol.
1. Free Consultation
On filling out a Request For Proposal we assign to you a dedicated account manager. Then we listen to everything you have to say about your vision, your business, and yourself and find out what you need to accomplish. When possible we try to visit your place of business to get a better feel for it. Finally, we will propose what we feel is the best solution for you and your business. This is all done completely free of charge and avoiding sales pitches, no expectations to buy, just a healthy exchange of facts and ideas.
2. Project Definition
This is where you put us to work. First we conduct a comprehensive review of your project and needs. Then we define the scope, set the technical requirements, set the budget, and get back to you with a proposal. It will clearly outline plans for all applicable components: design, content, programming, online marketing, hosting, delivery, and more. Where applicable, we may also include definitions of your target audience, industry, products, services, company goals, and overall marketing plan.
3. Kickoff
Once our client contract has been signed, we set the ball rolling on your project. We then dissect your project requirements and assign appropriate specialists. Where applicable, imagery research and concept development are now also underway, after which we set up a project site that allows you to view our progress as its happening.
4. Development
This stage includes design, programming, content development and integration. At your convenience, you'll be able to watch from any computer connected to the web as your project comes to life. Let us know and we’ll fix it as we go. We can incorporate real time changes as soon as you spot something you don’t like. When it's all said and done we give you two full revisions before moving on to the next stage.
5. Testing
At this point of time we are nearing the completion phase of the project. This does not mean by any term of the word that we stop working on your requirements. We take our testing very seriously as it is the only way to ensure that the quality of our work meets the standards you deserve. Browser compatibility tests, accessibility tests, proof-reading and de-bugging are all stringently performed.
6. Final Approval
We are ready for lift off and all we need is a final go ahead from your end to launch. At this point we ask you to go over the project as thoroughly as possible to view and browse anything we might have missed or any final revisions you’d like done before giving the final approval.
7. Launch
Lift off! Your project is on the go. At this point you may also request a closing package which includes the entire project, complete with all related files, on a CD. If it's a site that you're having us host, we'll set you up with your control panel and email accounts. This is also where we'll conduct initial SEO activities including submission to all major search engines.
